Data Residency Compliance and Atlassian
Yes, Atlassian apps can be data residency compliant, but it depends on the app's framework and developer implementation.
Which Cloud Plans Support It?
Data residency is available for all paid Atlassian Cloud plans, including Standard, Premium, and Enterprise. You can choose to pin where your product content is stored based on geographic regions.
Supported Products
You can enable data residency for these core Atlassian Cloud products:
- Jira Software
- Confluence
- Jira Service Management
- Jira Product Discovery (and Jira Work Management)
3. Available Regions ("Realms")
You can pin your data to these locations:
- United States
- European Union (Frankfurt, Dublin)
- Germany (Frankfurt)
- United Kingdom (London)
- Canada (Central)
- Australia (Sydney)
- Japan (Tokyo)
- Singapore
- South Korea
- India
- Switzerland
How Does It Work?
Atlassian defines “realms,” which map to one or more AWS regions, enabling geographic controls over your “in-scope data” (e.g., Jira issues, Confluence pages, comments, attachments).
Data is pinned at rest to those locations. It can be migrated later if needed.
Some limitations exist—for example, the Switzerland realm doesn't currently (fall 2025) support Atlassian Analytics dashboards, Opsgenie reports, or Assets Reports.
Managing Data Residency
You can view and manage residency settings via your admin hub (admin.atlassian.com):
- Go to Security > Data residency
- For each eligible product, you’ll see a “Request Move” button to pin or migrate data.
Marketplace Apps (Connect & Forge)
Third-party marketplace apps are separate from Atlassian Apps, so their ability and configuration matters as well.
- Connect apps must implement realm pinning (regionBaseUrls) and realm migration (dare-migration) to align with product residency. Otherwise, app data may not stay within the desired location.
- Forge-hosted apps will eventually support automatic data residency without extra work—Atlassian plans to handle realm pinning and migration for these.
- If an app doesn't support regional pinning, it may still run but its data could reside elsewhere. We recommend you contact your particular app's vendor, or check their documentation / website, as those that are Data Residency Compliant (eg. eSign for Jira or eSign for Confluence), will often state compliance in these places.
In summary, Atlassian apps and Marketplace Apps can be data residency complaint, but often must be enabled or configured to ensure proper compliance in your area.
